The North Carolina Consumer Assistance Program is run by the Health Insurance Smart NC in the state’s Department of Insurance. Health Insurance Smart NC offers regional walk-in locations for health consumer assistance throughout the state. Staff can answer questions about health insurance regulations, rights, and responsibilities. They can help you file a complaint or appeal a health plan decision. Get consumer help with a problem or question.
You can apply for Medicaid in North Carolina by contacting your state Medicaid agency.
North Carolina Health Choice covers uninsured children in families with moderate incomes that are too high to qualify for Medicaid. You can find out whether your children qualify for North Carolina Health Choice right now. Fill out a Marketplace application and find out whether your children qualify. Learn more about North Carolina Health Choice.